If you are not satisfied with your purchase for any reason, please let us knowso we can take care of you.

Refund process

Goods which prove unsuitable may be returned for refund, credit or exchange if they are returned to IKD within 14 days of receipt. A refund will be credited back to your original method of payment, and will post approximately two days after the date of processing. It may take up to two billing cycles for the credit to appear on your monthly credit card statement. Most returns will process in approximately two to three weeks, depending on your method of return.

Returns & Exchanges

Merchandise exchanges or returns can be made using any of the three methods below.

 

1. Reply Paid 2. Personal Shipping Method 3. In-Store
IKD have a Reply Paid address for the return of goods. Please refer to the Return Authority sent with your order for details.

Using your own trackable and insured shipping method, mail your return to:

International Karting Distributors
Attn: Returns Department
4 pullman place
Emu Plains NSW 2750
Order #######

IKD is not responsible for shipping fees or lost returns.
Our store will accept and process all merchandise returns that are accompanied with an original invoice.

Before sending your exchange, please fill out the Return Authority to indicate the type of exchange you'd like to make and enclose it in your package.

Returns or Exchanges are subject to the following conditions:

1. Items must be returned unused and in their original condition and original packaging.
2. Items which have been specially ordered for you or manufactured to your specification cannot be returned.
3. All returns are to be accompanied by a completed Authorised Return Form sent with the order. 
4. We will not accept responsibility for returned parcels which are undelivered, please retain your proof of postage.
5. Suits returned with missing or bent zipper teeth will not be warranted or replaced. This is due to user error, not manufacturing fault.

Goods can be returned free freight for one exchange only. 
 
IKD are not responsible for any labour charges incurred during fitment or removal of supplied parts.

If you need further assistance please don't hesitate to get in contact with our staff members at IKD.

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